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Andrea
Manager
Contact
Competencies
Demonstrated experience with Empathetic, approachable leader.
Demonstrated experience with Team building & staff development.
Demonstrated experience with Organized & process-oriented.
Demonstrated experience with Strong communication.
Demonstrated experience with Sound judgment & problem-solving.
Education
Summary
Professional profile
Experience
Manager
Lead a team of 70+ unionized employees and ensure compliance with company policies and collective agreements.. Oversee daily operations, supervision, workforce planning, and scheduling to meet operational goals.. Manage recruitment, onboarding, training, employee relations, payroll, departmental records, and administrative operations.. Support training initiatives and contribute to the development of training materials.. Interpret policies and collective agreements to address employee questions, workplace concerns, and performance matters.. Resolve customer and employee concerns using strong communication, sound judgment, and conflict-resolution skills.. Drive team engagement and promote colleague well-being through approachable, supportive leadership.. Consistently meet or exceed performance and service targets.
Human Resources Assistant
Provided HR administrative support across multiple departments, including recruitment, records management, and payroll coordination.. Interpreted collective agreements to assist with employee questions and concerns.. Assisted with implementation of new HR systems and processes.