This is my profileContact via CazVidAndrea
Agent
Contact
Panamá, Panamá, Panama
Available on CazVid
Competencies
Customer ServiceAdvanced
Proficient in managing customer interactions, ensuring satisfaction, and resolving issues effectively.
Communication SkillsAdvanced
Skilled in conveying information clearly in English, with training from MITRADEL & NARS.
Reservations & Front Office OperationsIntermediate
Experienced in handling reservations, check-ins, and front-desk tasks in luxury hotel environments.
Multilingual CommunicationIntermediate
Ability to communicate effectively in English, enhancing guest and client interactions.
Education
HIGH SCHOOL DIPLOMA
ESNOA AGUADULCE
BACHELOR'S DEGREE IN MUSIC
UNIVERSIDAD DE PANAMÁ
Completed in progress
ADVANCED ENGLISH COURSE
MITRADEL & NARS
CUSTOMER SERVICE SEMINAR
BERNS HOTELS & INTERCONTINENTAL HOTEL
Languages
English
Spanish
Summary
Versatile agent with a strong background in hospitality, customer service, and reservations. Proven ability to adapt and excel in dynamic environments, delivering excellent client experiences.
Key Achievements
- Gained extensive experience in customer service across hospitality and retail sectors.
- Successfully handled reservations and front-office operations at renowned hotels including Intercontinental and Hard Rock Panama.
- Completed advanced English and customer service training, improving communication and client satisfaction.
- Served as an agent in multiple programs, demonstrating adaptability and strong interpersonal skills.
Experience
Agent
GVW GREAT HEALTH WORKS
Agent
EGS - BEST BUY PROGRAM
Agent
FOUNDEVER - GEEKSQUAD
Agent
NARS
Reservations
INTERCONTINENTAL HOTEL
Back & Front Office Agent
INTERCONTINENTAL PB
Reservations, Agent, Back Office
HARD ROCK PANAMA MEGAPOLIS HOTEL
Skills
Customer ServiceCommunication SkillsReservations & Front Office OperationsMultilingual Communication
Published on CazVid - Jun 2, 2026