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Andrea
Owner and Administrator | E-commerce
Video resume
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Competencies
Demonstrated experience with Zoho CRM.
Demonstrated experience with Zoho Projects.
Demonstrated experience with Microsoft SharePoint.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Operational reporting.
Education
Languages
Summary
Owner and Administrator | E-commerce open to new opportunities
Experience
Virtual Assistant and Data Entry Specialist - Information Department
Managed and updated commercial, contractual, operational, and administrative records in Zoho CRM, maintaining consistency across accounts, contacts, opportunities, contracts, services, and locations.. Tracked tasks, owners, deliverables, and deadlines in Zoho Projects, supporting internal projects, implementations, and cross-functional requests.. Performed high-volume data entry, validation, and data cleanup from forms, contracts, emails, and spreadsheets while maintaining strong accuracy standards.. Applied quality control checks before publishing or updating records, identifying duplicates, inconsistencies, omissions, and outdated information.. Organized contractual and operational documentation in SharePoint, ensuring traceability, reliable access, and proper version control.. Prepared Excel-based follow-up reports for contracts, services, pending tasks, project progress, and internal requests.. Coordinated updates with sales, operations, implementation, billing, customer service, and administrative teams to support workflow continuity.. Worked remotely with U.S.-based teams in English and Spanish, meeting response times and internal quality standards.
Owner and Administrator | E-commerce, Digital Sales, Customer Service, and Social Media Management
Manage BellasUpMakeup as a beauty and skincare store, overseeing daily operations, commercial management, and customer care.. Handle digital sales of makeup and skincare products, with experience in e-commerce, purchase follow-up, and post-sale support.. Manage Instagram, WhatsApp, and email as channels for promotion, client communication, sales conversion, and customer retention.. Coordinate customer service, product guidance, and order organization and follow-up to ensure an efficient, results-driven buying experience.
Public Legal Practice
Served as legal proxy in child support cases and supported extrajudicial conciliation processes.. Provided legal guidance to clients and prepared written requests, case support documents, and file follow-up.. Monitored case files and administrative procedures related to the replacement of secondary education certificates.
Procedural Practice
Supported judicial and administrative processes in criminal and labor courts.. Reviewed, organized, and followed up on case files and procedural records.
Private Professional Practice
Supported the Compliance Officer in document control and legal requirement verification.. Managed collateral files and assisted with credit formalization and legal documentation review.. Handled confidential financial and legal information with discretion and accuracy.
Skills
Video Transcript
Video currículum
Hi, I am Andrea. I am from Honduras, but I am living in Colombia about like 10 years ago. I have a legal degree and my professional background combines data entry and organizing documentation.