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Competencies
Demonstrated experience with Microsoft Word and Excel.
Demonstrated experience with Cloud Platforms (Microsoft Azure, Office 365, Amazon EC2).
Demonstrated experience with PowerPoint.
Demonstrated experience with Administration of Windows Server and Networking.
Demonstrated experience with Adobe Photoshop.
Education
Languages
Experience
Customer Service and Technical Support Specialist – CRM for Dealerships in the U.S.
Phone-based customer support and issue resolution, Assistance with service-related queries and case management.
Technical Support Specialist – Financial Application for Seniors
Support for financial applications, Assisted users with MAC and Windows platforms
Telemarketing Sales & Customer Service Representative
Managed customer interactions and inquiries via phone, Operated various software programs and social media tools
Sports Events and Telephone Sales Coordinator
Coordination of soccer matches, Telephone sales of sports services
Sales and Customer Service Advisor – Retail Sector (Fashion)
Assisted customers with product selection and payment processing, Promoted and sold fashion products