Anderson - Data Analyst with 5+ years of experience in financial services

Applied data analysis techniques to derive insights from large datasets.

Utilized SQL for data extraction and querying in project workflows.

Designed dashboards to visualize key metrics for stakeholders.

Created complex spreadsheets and reports to support business decision-making.

To provide floor support and to monitor team performance, ensuring weekly goals were consistently met., To provide coaching and feedback by implementing Direct Feedback Model and Smart goals., To create Performance Improvement Plans (PIP)., To track attendance, absenteeism, possible attrition risk and to report novelties to Workforce Team.

To provide customer service to those who have suffered damage, accident, inconveniences or any type of event on the road.

To call potential clients, qualify them and schedule in-home consultations for remodeling services., To support management with training for the new hires., To set up warranty and escalation cases.