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Customer Service Professional with 5+ years of experience in client support and sales
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Competencies
Delivered high-level customer support, resolving queries efficiently across technology, food delivery, and telecommunication sectors.
Supported sales activities for companies like Greyhound and Comcast, facilitating customer engagement and service delivery.
Effectively interacted with diverse customers, demonstrating patience, respect, and outgoing personality.
Collaborated within team environments to meet service goals and coordinate tasks under pressure.
Managed scheduling and multiple responsibilities across hospitality, sales, and customer service roles.
Education
Languages
Summary
Dedicated customer service specialist with over 5 years supporting clients in diverse industries including transportation, food delivery, and telecommunications. Skilled in communication, problem-solving, and teamwork, with a proven ability to adapt and deliver excellent service under pressure.
Key Achievements
- Provided customer support for major clients including Amazon, Grubhub, Comcast, and Xfinity, demonstrating strong communication skills.
- Handled sales support and customer interactions across diverse industries, enhancing client satisfaction and operational efficiency.
- Managed multiple roles in customer service, sales, scheduling, and hospitality, showcasing adaptability and broad skill set.
Experience
Sales Support
Greyhound Lines’s Sales Support
Customer Service Representative
Amazon’s Customer Service Representative, Grubhub’s Food Delivery US Customer Service Rep.
Customer Service Representative
Comcast Customer Service Representative, Xfinity’s Sales Support (internet, cable and mobile lines)