Ana

Customer Service & Call Center Agent with Multi-channel Expertise

Video resume

Dispatcher

Hermosillo, Sonora, México

Open to remote

Available on CazVid

Customer ServiceIntermediate

Provided support to customers via chats, emails, and calls in a call center environment.

Communication SkillsIntermediate

Handled customer interactions professionally through multiple channels, including email and chat.

MultitaskingIntermediate

Managed simultaneous communication channels during campaigns, including email, chat, and calls.

Technical FamiliarityBeginner

Worked with specific tools such as Google bar, indicating early technical proficiency.

Experienced in multi-channel customer support, including chat, email, and calls, with exposure to diverse client tools and campaigns.

Gained experience handling chat, email, and call interactions for customer support.
Participated in temporary campaigns, demonstrating adaptability and quick onboarding.
Worked with Google bar in Tecmajil, showcasing familiarity with diverse client tools.

Customer ServiceCommunication SkillsMultitaskingTechnical Familiarity

Published on CazVid - Jul 3, 2025