Experienced project and team management professional with a strong background in operations, client relations, and sales across various industries, including telecommunications, security, and customer support.
Supervised and coordinated teams across multiple roles, ensuring operational efficiency.
Planned, organized, and controlled projects to meet strategic and operational goals.
Prospected and executed sales strategies, negotiated B2B and B2C deals, and managed client accounts.
Handled invoicing, credit collection, payroll, and compliance with policies and regulations.
IN THE NETWORK
Staff management., Planning and development., Progress monitoring of each team members accounts., Execution and scope of the daily goals.
SODEXO-HUAWEI CR
Staff management., Security system access configuration., Reports and pivot tables., Invoicing, PO, credit & collection., Data Entry and record-keeping.
RESCUE CENTER COSTA RICA
Planning, organization, coordination and control of the project., Staff management / Recruiting processes., Invoicing, credit & collection., Payroll and suppliers.
EXPRESCOM-MOTOROLA
Radio communication projects strategy in CR., Prospecting and sales execution in CR, Central America and the Caribbean., Sales strategy and imports equipment, Credit, collection, bank conciliations., CCSS, INS and policies follow up.
Psychology
Marketing
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Inbound calls delivery, support and follow-up services.
