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Ana

Call Center Agent with 4 years of bilingual customer service experience

Video resume

Agente telefónico bilingüe
Ayudar a los clientes cuando tienen problemas con su internet o sus líneas telefónicas y televisión

Contact

Apizaco, Tlaxcala, Mexico
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Handled customer inquiries and issues related to telecom services effectively.

Technical SupportIntermediate

Assisted clients in resolving problems with internet, telephone, and television services.

Language SkillsAdvanced

Communicated fluently in English, including technical explanations and support.

TeachingIntermediate

Taught English in Mexico City and Las Cala, enhancing language instruction skills.

Summary

Experienced call center agent with strong bilingual capabilities and technical support skills, committed to excellent customer service.

Key Achievements

  • Provided technical support for internet, telephone, and television services
  • Developed bilingual communication skills through customer interactions and teaching
  • Gained extensive experience in troubleshooting and client assistance

Skills

Customer ServiceTechnical SupportLanguage SkillsTeaching
Published on CazVid - Jul 3, 2025
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