Customer Care Executive Specialist with over 18 years of experience in call centers, skilled in sales, technical support, and customer service, with additional experience as a legal secretary.
Provided customer support and resolved inquiries in a call center environment.
Assisted customers with technical issues over inbound calls, ensuring issue resolution.
Utilized sales skills to engage clients and promote products or services.
Identified and resolved customer issues efficiently, enhancing satisfaction.
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Held a role as a legal secretary, managing documentation and organizational tasks.
