Professional profile
ABSA (AVAF)
Inbound and outbound customer queries. data capturing. filing. weekly reports. email correspondence. sales. contract renewals
ABSA (AVAF)
Inbound and outbound customer queries. data capturing. filing. weekly reports. email correspondence. sales. contract renewals
Sasol
Overseeing employee duties. employee training. data capturing. stock taking. employee timesheets. monthly reports
MTATA NETWORK CABLING
Cable installation
Telkom (Callforce)
Inbound-Outbound customers service. Upselling. email Correspondence. products experts training. marketing. Dealing with customer escalations. assistant team manager
Aegis AIG Travel Insurance
Auditing calls. weekly reports. team training and briefing. Upselling and closing sales. customer liaisons
Webhelp SA (Very online store)
Customer service Inbound- Outbound. email query liaisons. Parcel tracking specialist. Customer finance and account queries. Assistant team leader. soft skills training. employee timesheets. employee equity queries and monthly reports
Webhelp SA (ADIDAS)
Webchat Online Customer Service/ Secondment Manager. Customer service Inbound- Outbound. email query liaisons
GRAIN CARIERS
Email liaison. dealing with route planning. receiving and call directing calls. live tracking of company assets
MSC CRUISES
Booking management. Sales. Casino queries. Sales. Training Support. Tier2 Back office
Grade 12
Certificate