Dedicated professional with over 5 years of experience in technical troubleshooting, customer service, maintenance, and installation roles across technology, agriculture, and logistics sectors.
Applied troubleshooting methods to resolve hardware, software, and networking issues remotely and on-site.
Provided bilingual support and customer assistance across banking and tech support settings.
Responded to and resolved client technical problems related to computer systems via multiple communication channels.
Performed routine preventive maintenance and troubleshooting on barn equipment and IT hardware.
HCL Technologies
Respond to user technical problems/issues related to hardware, software and networking via phone, chat or email., Implementation of troubleshooting techniques and tools to prevent/resolve issues., Educate user within procedural guidelines to ensure a complete solution to their technical or service...
Olymel
Monitor the health and well being of pigs. Recognize and treat health problems in pigs when we receive them as piglets until they are ready to be sent to the slaughterhouse., Ensure the water is available and pigs are fed the correct amount and type of feed., Monitor barn environments, including...
Wipro Technologies
Respond to user technical problems/issues related to hardware, software and networking via phone, chat or email., Implementation of troubleshooting techniques and tools to prevent/resolve issues., Educate user within procedural guidelines to ensure a complete solution to their technical or service...
High School Diploma
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Managed inventory control, order fulfillment, and supply chain operations in warehouse and installation roles.
Dell/NTT Data Inc.
Respond to user technical problems/issues related to hardware, software and networking via phone., Implementation of troubleshooting techniques and tools to prevent/resolve issues., Educate user within procedural guidelines to ensure a complete solution to their technical or service questions.,...
Teletech
Helping users with inquiries of their accounts, providing information about movements and all the activity related with the account., Providing Support with On Line Banking, enabling access to it., Giving bilingual support to users all over the US., Strengthen Bank-Customer relationships offering...
APYMSA
Warehouse clerk, inventory control in a daily basis, fulfillment area and handling chain supply., Receiving merchandise locally to allocate in stock.
Tele cable de Zapopan
Installation of cable systems, Internet and Phone services all over Zapopan., Repairing malfunctions with cable signal., Removing equipment after service cancellation.
Recinto de la Esperanza
General helper, Driver, Maintenance., Pick up bodies from Hospitals, houses, SEMEFO., Bring funeral service from our location to cemetery.