This is my profileContact via CazVidAllendy
Customer & Sales Representative at Samsung Canada
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceAdvanced
Expert in resolving customer inquiries efficiently, ensuring high satisfaction rates.
Sales & UpsellingIntermediate
Skilled in identifying customer needs and promoting products to achieve sales goals.
Communication SkillsAdvanced
Effective communicator with clients and team members, facilitating clear and constructive interactions.
Technical SupportIntermediate
Capable of troubleshooting technical issues, ensuring quick resolution and customer satisfaction.
Education
Bachelor 1st
Collège les génies du siècles (Haïti)
2007
Bachelor 2nd
Collège les génies du siècles (Haïti)
2008
Computer skills
Abtes (Haiti)
2007
Systems Engineering
Kuepa University (Mexico)
Languages
English
French
Spanish
Haitian Creole
Summary
Dedicated customer service and sales professional with proven success in telecom and tech sectors. Adept at enhancing customer experiences, boosting sales, and supporting technical needs. Bilingual with strong communication skills and a background in systems engineering.
Key Achievements
- Enhanced customer satisfaction through effective communication and problem-solving at Samsung Canada.
- Consistently met or exceeded sales targets, contributing to revenue growth.
- Led quality analysis initiatives to improve service delivery at Alorica.
- Provided technical support and customer service, reducing resolution time and increasing customer retention.
Experience
customer representative & at&t sales representative
Samsung Canada
Customer service, sales representative, Quality Analyst, Supervisor
Alorica
Executive Virtual Assistant
Entisso Group Realty
Customer service and technical support representative
Conectys
Skills
Customer ServiceSales & UpsellingCommunication SkillsTechnical Support
Published on CazVid - Aug 4, 2026