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Alisa
Operations Coordinator
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Competencies
Demonstrated experience with Customer Service and Client Support.
Demonstrated experience with Product Recommendations.
Demonstrated experience with High-volume customer service.
Demonstrated experience with Problem solving.
Demonstrated experience with Client & Vendor Communication.
Education
Languages
Summary
Professional profile
Experience
Operations Coordinator
Supported day-to-day communication between the CEO, COO, CTO, internal teams, and external partners including Meta, PlayStation, and byteDance.. Coordinated executive travel and team events while managing a $120,000 annual travel budget, ensuring bookings, schedules, and logistics were handled accurately.. Coordinated more than $100,000 in merchandise shipments, communicating with vendors and internal teams to resolve issues and keep orders moving.. Used Jira and Confluence to manage operational projects, maintain documentation, and collaborate with cross-functional team.
Retail Associate
Assisted customers during busy periods, answering questions, resolving issues, and provided friendly service while handling high transaction volumes.. Helped customers choose products and meal options based on their preferences and needs.. Assisted with catering orders and communicated with customers regarding selections, timing, and dietary needs.. Worked across multiple departments depending on business needs, adapted quickly while maintaining reliable customer service.. Managed Garden Centre operations including product organization, pricing, and seasonal inventory.