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Alicia

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Ocala, Florida, United States
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Competencies

Medical Reception & Front Desk Support

Demonstrated experience with Medical Reception & Front Desk Support.

Patient & Customer Service

Demonstrated experience with Patient & Customer Service.

Appointment Scheduling

Demonstrated experience with Appointment Scheduling.

Data Entry & Record Management

Demonstrated experience with Data Entry & Record Management.

Administrative Support

Demonstrated experience with Administrative Support.

Summary

Professional profile

Experience

Data Entry

E-Scribers
Jan 2025 - Jan 2026

Performed accurate data entry and maintained organized information.. Entered and reviewed information with strong attention to detail.. Followed established procedures for documentation and information handling.. Managed administrative tasks while maintaining accuracy and efficiency.

Corrections Officer

Florida Department of Corrections (FDOC)
Jan 2024 - Jan 2026

Maintained a professional and respectful environment while interacting with individuals from diverse backgrounds.. Followed established policies, procedures, and documentation requirements.. Communicated clearly and professionally in routine and high-pressure situations.. Maintained accurate records and completed required documentation.. Demonstrated sound judgment, reliability, teamwork, and attention to detail.

Receptionist

American Family Medical
Jan 2022 - Jan 2024

Provided front-desk support in a medical office environment.. Assisted patients and visitors with professionalism and courtesy.. Managed scheduling and administrative responsibilities.. Answered phones and communicated with patients and staff.. Performed data entry and maintained accurate information.. Helped maintain an organized and welcoming front-office environment.

Receptionist

Hampton Manor Assisted Living
Jan 2020 - Jan 2022

Provided reception and administrative support in an assisted-living setting.. Assisted residents, families, visitors, and staff with professionalism and compassion.. Managed phone calls, scheduling, and routine administrative duties.. Maintained accurate records and completed data-entry tasks.. Supported daily office operations and communicated effectively with staff.

Receptionist

The Willows Assisted Living
Jan 2018 - Jan 2022

Provided front-desk and administrative support for an assisted-living community.. Assisted residents, families, visitors, and staff with questions and requests.. Handled telephone communication and routine office responsibilities.. Maintained organized information and completed data-entry duties.. Demonstrated patience, professionalism, and strong customer-service skills.

Customer Service

Petco
Jan 2016 - Jan 2018

Provided friendly and professional customer service.. Assisted customers with questions and product needs.. Handled transactions and routine store responsibilities accurately.. Maintained a clean, organized, and welcoming environment.. Worked effectively as part of a team in a fast-paced setting.

Skills

Medical Reception & Front Desk SupportPatient & Customer ServiceAppointment SchedulingData Entry & Record ManagementAdministrative Support
Published on CazVid - Sep 22, 2026
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