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Alicia

Sales Representative & Customer Service

Contact

Nairobi, Nairobi County, Kenya
Available on CazVid
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Competencies

Customer service & relationship building

Demonstrated experience with Customer service & relationship building.

Sales support & product promotion

Demonstrated experience with Sales support & product promotion.

Upselling & cross-selling

Demonstrated experience with Upselling & cross-selling.

Customer enquiries & complaint handling

Demonstrated experience with Customer enquiries & complaint handling.

Cash handling & payment processing

Demonstrated experience with Cash handling & payment processing.

Education

KCSE
Gititu High School
Completed 2022

Summary

Professional profile

Experience

Sales Representative & Customer Service

Assisted customers by identifying their needs and recommending suitable products or services.. Promoted products and supported sales through effective communication and customer engagement.. Handled customer enquiries, requests and complaints professionally.. Built positive relationships with customers and provided friendly, reliable service.. Handled payments and maintained accuracy when dealing with cash.. Worked toward customer satisfaction and supported team sales targets.

Waitress

Elana Restaurant
May 2023 - Dec 2023

Welcomed customers, took orders accurately and provided professional service.. Responded to customer questions and requests in a busy environment.. Handled cash and customer payments accurately.. Maintained clean and organised service areas.

Barista / Customer Service

Amani Café

Served customers professionally and efficiently.. Listened to customer needs and provided appropriate products and service.. Handled payments and maintained accuracy when dealing with cash.. Supported daily operations and maintained a clean, welcoming environment.

Skills

Customer service & relationship buildingSales support & product promotionUpselling & cross-sellingCustomer enquiries & complaint handlingCash handling & payment processing
Published on CazVid - Sep 28, 2026
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