Aliandah

Founder

Founded and grew a small business offering professional graphic design and branding services for startups and small businesses., Managed client projects from concept to delivery, including logos, social media content, and business cards., Successfully onboarded and managed multiple client accounts, providing tailored solutions to meet their brand goals., Previously operated a co-working space that supported local entrepreneurs and creatives with an affordable and collaborative work environment., Handled all aspects of business operations, from marketing and sales to admin and client service., Leveraged digital tools like Canva, Trello, and Google Workspace to streamline workflows and maintain client satisfaction.

Sales Development Representative

Delivered outstanding customer service by addressing inquiries and resolving issues promptly., Executed cold calling campaigns to generate leads and introduce products/services to potential clients., Utilized LinkedIn Sales Navigator for targeted prospecting and lead generation., Managed sales pipelines and tasks through HubSpot to ensure timely follow-ups and updates., Maintained and updated customer records in CRM systems to support sales and marketing efforts., Supported end-to-end sales operations including quotes, order processing, and client onboarding., Fostered and strengthened relationships with existing and prospective clients to drive sales growth., Schedule appointments for closers team.

Sales Team

Scheduled and managed client appointments efficiently using internal systems., Collected and recorded accurate client information for administrative use., Responded to client queries via phone, email, and in-person with professionalism and empathy., Delivered exceptional customer service, ensuring a positive client experience at all touchpoints.

Admin Team Lead

Updated client status and notes in internal systems as needed., Reviewed interview schedules to identify candidates with interviews within the next 48 hours., Verified candidate information and aligned interview times with client expectations., Prepared and sent interview invitations with clear details and instructions., Ensured timely communication of interview invites to allow adequate response time., Monitored Indeed for candidate responses; responded positively and outlined next steps., Updated candidate status and coordinated follow-up actions., Checked calendar daily for upcoming group interviews; confirmed participants and logistics., Sent reminders and follow-ups to ensure full attendance at group interviews., Facilitated and hosted group interviews, managing time and participation., Scheduled, prepared, and led weekly client meetings with organized agendas., Documented meeting outcomes and sent summary reports to clients post-meeting.

Appointment Setter

Scheduled and managed patient appointments efficiently using internal systems., Collected and recorded accurate patient information for medical and administrative use., Responded to patient queries via phone, email, and in-person with professionalism and empathy., Delivered exceptional customer service, ensuring a positive patient experience at all touchpoints.

Lead Generation Specialist

Delivered outstanding customer service by addressing inquiries and resolving issues promptly., Executed cold calling campaigns to generate leads and introduce products/services to potential clients., Utilized LinkedIn Sales Navigator for targeted prospecting and lead generation., Managed sales pipelines and tasks through Monday.com to ensure timely follow-ups and updates., Maintained and updated customer records in CRM systems to support sales and marketing efforts., Supported end-to-end sales operations including quotes, order processing, and client onboarding., Fostered and strengthened relationships with existing and prospective clients to drive sales growth.

Appointment Setter

Scheduled and managed patient appointments efficiently using internal systems., Collected and recorded accurate patient information for medical and administrative use., Responded to patient queries via phone, email, and in-person with professionalism and empathy., Delivered exceptional customer service, ensuring a positive patient experience at all touchpoints.

Advisor

Sales Representative

Conduct academic advising, conduct sales, advise on ideal courses for students, service students. Work on CRM and SaaS.

Sales Representative

Conducted outbound sales calls using both cold and warmed-up lead databases., Introduced funeral cover offerings to potential clients, highlighting key benefits., Used persuasive communication techniques to build value and 'paint the picture' for clients., Handled various objections professionally, including financial concerns, spousal consultations, and indecisiveness., Captured and updated client information accurately in the CRM system, maintaining high attention to detail in spelling and grammar., Managed customer queries and resolved insurance-related issues independently before escalating to team leaders., Set and managed client callback appointments through the CRM system, ensuring all were followed up on promptly., Provided excellent customer service by treating all clients with respect and professionalism., Sent service-related emails and conducted customer satisfaction surveys to enhance client experience., Acted as a positive representative of the company in every customer interaction.

Sales Representative

Did direct marketing which is sale on a face to face basis., Went to the field and generated my own leads because I was selling Gadget insurance for a company called Hollard Insurance., Had to overcome objections from my potential customers.

Field agent

Did direct marketing which is sale on a face to face basis., Went to the field and generated my own leads because I was selling Gadget insurance for a company called Hollard Insurance., Had to overcome objections from my potential customers.

Debt Collector

Had to do arrangements with debtors so that they could pay their outstanding totals on their existing retail account., Had to trace them using the system that was provided by the company., Had to capture relevant comments from the calls I made, for the company to have a paper trail of why the debtor has defaulted on their retail account., Had to follow the scripts that were given to me.