Alexsa

Demonstrated experience with Quota-Driven Sales & Plan Attainment.

Demonstrated experience with Outbound Prospecting & Cold Calling.

Demonstrated experience with Client Relations & Account Management.

Demonstrated experience with Sales Pipeline & Quote Management.

Demonstrated experience with CRM Management (Salesforce).

Operated in a commission- and bonus-eligible sales role tied to changing monthly sales plans.. Worked toward dynamic monthly sales plans that varied based on business demand, with compensation directly tied to plan attainment.. Managed contractor and business customer accounts, supporting revenue growth through proactive outreach and follow-up.. Built and delivered detailed project quotes for commercial and contractor clients to support sales conversions.. Conducted outbound calls and cold outreach to identify new business opportunities and re-engage existing accounts.. Utilized Salesforce CRM to document customer interactions, track leads, manage follow-ups, and maintain pipeline visibility.. Followed up post-quote and post-sale to drive customer satisfaction, repeat business, and long-term account relationships.. Collaborated with internal teams to ensure accurate order processing, product availability, and timely fulfillment.. Following an initial ramp period, consistently met monthly sales plans in a commission- and bonus-eligible role.

Supported company leadership while transitioning into a client-facing sales coordination role.. Conducted outbound and inbound client outreach to qualify roofing inquiries and support the sales pipeline.. Followed up with prospective and existing customers to move opportunities forward and provide project updates.. Assisted with customer contracts, documentation, and order processing to ensure smooth handoff from sales to operations.. Maintained accurate client records, communication logs, and scheduling to support sales tracking and reporting.. Coordinated calendars, meetings, and appointments to maximize leadership and sales efficiency.

Supported client orders and fulfillment for custom floral arrangements and large-scale events.. Assisted with event setup and breakdown, ensuring quality presentation and client satisfaction.. Maintained inventory, supplies, and workspace organization to support timely order execution.. Contributed to a collaborative, deadline-driven environment focused on meeting client expectations.

Delivered high-quality customer service in a fast-paced, high-volume hospitality environment.. Built rapport with guests to support repeat business and positive brand experience.. Managed reservations, order flow, and guest interactions with accuracy and professionalism.. Assisted in training new staff on service standards and customer engagement.