Alexia - Sales & Planning Advisor with 5+ years of data-driven strategy development

San Diego, California, United Statesen

Decreased response time service by 30% supporting presales teams at Dell

Implemented new KPI reports in Salesforce, leading to a 15% increase in sales

Published on CazVid

Summary

Experienced in leveraging data analysis and process optimization to support sales teams and improve operational efficiency across multiple industries.

Key Achievements

Redesigned commission payment pivot, reducing operation time by 35%

Skills

Data AnalysisAdvanced

Utilized Excel, Power BI, Power Pivot, and DAX to generate insights for sales and operational strategies.

Salesforce ApplicationAdvanced

Designed and implemented KPI reports and supported sales teams with Salesforce data management.

Process ImprovementAdvanced

Redesigned operational processes including onboarding, territory alignment, and commission payments.

Stakeholder CollaborationIntermediate

Collaborated with global teams to develop sales strategies and improve performance.

SAP and Financial Systems

Experience

Senior Advisor, Sales &amp; Planning

DELL

11/2021 - 5/2024

Support 150 U.S. Presales active users, analyzing data and providing KPI’s (key performance indicators) to guide and plan product strategies; decreased the response time service by 30%, Designed and implemented new KPI reports in SalesForce for the sales managers, resulting in a 15% sales increase,...

Advisor, Sales &amp; Planning

DELL

4/2019 - 11/2021

Designed, executed, and implemented a new pivot for commission payments, providing weekly visibility to managers, and a reduction of 35% operation time, Developed, wrote, and managed the first SOP for the new collaborators, cutting the training period by 40%, Supported 95 U.S. Inside Sales active...

Hub Parts Administrator

Tetra Pak

11/2016 - 9/2018

Managed redevelopment of internal tracking system, resulting in a 25% reduction in customer complaints and order delays, Generated digital and phone quotes and orders for the Sales Department, Upgraded to personal assistance of Jumex Cia, one of the biggest Mexican companies., Assisted in the...