Experienced in delivering high-quality customer service, managing data, and providing technical and translation support across industries such as airlines, telecom, hospitality, and administration.
Extensive experience delivering high-quality support to diverse customers in multilingual environments.
Skilled in managing databases, archives, and supporting document workflows across organizations.
Provided bilingual support and simultaneous translation, facilitating effective cross-language communication.
Handled reception duties, office administration, and technical support responsibilities in diverse settings.
Assisted customers with technical issues and high-impact claims, ensuring customer satisfaction.
SERYMTO S.A.S
Archive, office, Payroll, Database management
UNIVERSIDAD CATÓLICA LUIS AMIGÓ
Library auxiliar, Customer service, Archive, technical support
WebHelp (OneLink)
Bilingual agent Back Office Avianca Airlines, High quality customer, High Impact Claims
TELEPERFORMANCE
Bilingual agent Call center AT&T
BUWELO
Bilingual Agent American Home Shield
CasaCol
Receptionist/Simultaneous translator and Data Management at a Hotel (Loma Verde)
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