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Alexander

Sales Representative

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Upselling & Cross-selling

Experiencia demostrada en Upselling & Cross-selling.

Lead Qualification

Experiencia demostrada en Lead Qualification.

Customer Retention

Experiencia demostrada en Customer Retention.

Negotiation

Experiencia demostrada en Negotiation.

CRM Management

Experiencia demostrada en CRM Management.

Educación

Bachelor's Degree
Universidad Nacional de Panamá
Bachelor
Colegio Stella Sierra
Pedagogy & Language Program
Georgia Institute of Technology
Program, Pedagogy & Language
Georgia Institute of Technology

Idiomas

SpanishNativo
EnglishC2 Professional

Resumen

Sales Representative buscando nuevas oportunidades

Experiencia

Sales Representative

Unlimited Vacation Club
Sep 2021 - Ago 2023

Managed client accounts and secured repeat business.. Conducted consultative selling to identify needs and present upgrades.. Delivered strong sales performance and contributed to revenue targets.. Trained new sales staff and produced performance reports.

Customer Service Representative

Iqor Panama
Ago 2019 - Jun 2020

Handled high-volume calls with excellent customer service.. Resolved billing issues, escalations, and account discrepancies.. Documented cases in CRM and met KPI requirements.

Inventory Analyst

Farmacias Arrocha S.A.
Ene 2019 - Jun 2020

Performed inventory analysis and optimized stock accuracy.. Built Excel dashboards and collaborated with logistics teams.

HR Assistant

NTT Data
Jul 2018 - Ene 2019

Supported recruitment, onboarding, documentation, and HR data management.

Sales Development Representative

Vertu Agent

Conducted high-volume outbound prospecting to U.S. businesses, targeting business owners, executives, and decision-makers.. Promoted virtual assistant and business support solutions designed to improve administrative and operational efficiency.. Managed approximately 500 outbound calls per week, averaging approximately 100 calls per business day.. Qualified prospects, identified business needs, handled objections, and scheduled qualified sales demonstrations.. Maintained consistent follow-up and accurate CRM activity throughout the sales development process.. Collaborated with Account Directors and sales leadership to improve prospect qualification and appointment quality.. Worked toward monthly sales objectives and performance-based incentives.

Sales / Customer Service Representative

Forza

Conduct outbound calls to prospective customers and educate them about available ESA program solutions.. Engage prospects through phone-based sales conversations, needs assessment, objection handling, and follow-up.. Explain program benefits clearly while maintaining a professional and customer-focused experience.

Habilidades

Upselling & Cross-sellingLead QualificationCustomer RetentionNegotiationCRM Management
Publicado en CazVid - 31 oct 2026
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