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Alex

Project Coordination & Operations | Independent Activities

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Stakeholder Management

Experiencia demostrada en Stakeholder Management.

Operational Reporting

Experiencia demostrada en Operational Reporting.

Project & Action Tracking

Experiencia demostrada en Project & Action Tracking.

Risk & Issue Management

Experiencia demostrada en Risk & Issue Management.

Meeting Coordination & Follow-up

Experiencia demostrada en Meeting Coordination & Follow-up.

Educación

MBA, Optimal Project Management
Formato Educativo Business School, Madrid
Completado 2024
Bachelor’s Degree, Social Anthropology
Universidad de Costa Rica
Completado 2023
Technical Degree, Executive Secretarial Studies for Service Centers
CTP Fernando Volio Jiménez
Completado 2014

Idiomas

Spanish
English
Portuguese

Resumen

Project Coordination & Operations | Independent Activities buscando nuevas oportunidades

Experiencia

Project Coordination & Operations | Independent Activities

Upwork
Ene 2026 - Presente

Professional development in project coordination, operational planning, and institutional reporting.. Developed and refined project planning resources and documentation templates for workplan organization, deliverable tracking, and administrative follow-up.. Explored practical approaches to supporting social initiatives and small organizations through structured project management tools.

Project Officer

Humanist Institute for Cooperation with Developing Countries – Hivos
Ene 2021 - Ene 2024

Maintained project tracking matrices covering workplans, deadlines, responsibilities, milestones, deliverables, and outstanding actions across 9+ partner organizations, providing structured information for management reporting.. Reviewed operational records to identify inconsistencies, implementation delays, and outstanding commitments; coordinated corrective actions with responsible stakeholders and verified their closure.. Consolidated project information into management reports, progress presentations, meeting records, and tracking documentation to communicate implementation status, risks, and pending decisions.. Coordinated follow-up with civil society organizations, the Ministry of Health, CCSS, consultants, and service providers, clarifying responsibilities and monitoring agreed actions.. Prepared approximately 40 Terms of Reference and monitored consultant and vendor requirements, supporting documentation, deliverables, and administrative closure.. Reviewed administrative and financial records, verified supporting documentation, and coordinated disbursement-related follow-up in accordance with project requirements.. Directly supervised a five-person multidisciplinary team implementing a mental health initiative through nine partner organizations, serving approximately 150 beneficiaries while monitoring assignments, performance, and service follow-up.. Coordinated operational activities through area leads during a one-week public health pilot involving 14 team members.. Tracked nationwide distribution of approximately 550 protection kits through 19 organizations and supported logistics for the regional Libre de Ser initiative.

University Instructor

Universidad Central
Ene 2025 - Ene 2026

Managed academic schedules, assessments, instructional materials, and course documentation, maintaining organized records and meeting evaluation deadlines.. Reviewed academic progress and evaluation records for 100+ students across multiple cohorts, identifying learning needs and communicating assessment results.. Coordinated academic activities and administrative follow-up while managing concurrent teaching responsibilities and deadlines.

Technical Support Specialist – Multilingual

Teleperformance / Starlink
Ene 2025 - Ene 2026

Managed approximately 25–30 technology service cases daily, documenting reported issues, tracking case status, and maintaining accurate information for follow-up and escalation.. Prioritized incidents and escalated complex cases in accordance with established procedures, SLA requirements, and service quality standards.. Communicated technical service issues and updates in English, Spanish, and Portuguese while adapting to changing procedures and operational systems.

Habilidades

Stakeholder ManagementOperational ReportingProject & Action TrackingRisk & Issue ManagementMeeting Coordination & Follow-up
Publicado en CazVid - 20 oct 2026
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