This is my profileContact via CazVidAlex
Customer Service & Technical Support Specialist with Diverse Industry Experience
Contact
Totonicapán, Totonicapán, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermedio
Experienced in assisting clients, addressing inquiries, and ensuring positive service experiences.
Technical SupportIntermedio
Provided troubleshooting and support for consumer technical issues at Cox Communication.
Sales & OutreachIntermedio
Engaged in outbound calling and sales efforts for Sirius XM, focusing on customer acquisition.
Reservation & BookingIntermedio
Handled reservation processes at Priceline Agency, managing customer bookings efficiently.
Food Service OperationsIntermedio
Operated as a cook at a fast food restaurant, executing food preparation and service tasks.
Education
Diploma in Sciences and Arts
Colegio Preuniversitario “El Prado”
Completed 2019
Summary
Experienced in diverse roles including customer service, technical support, sales, and reservations, with a focus on client satisfaction and process efficiency.
Key Achievements
- Provided customer service at Fedex Canada, enhancing client satisfaction and ensuring timely deliveries.
- Supported technical issues at Cox Communication, resolving a wide range of consumer inquiries.
- Handled sales calls at Sirius XM, contributing to outbound sales efforts and customer engagement.
Experience
Cooker
Fast Food Restaurant
Customer service
Fedex Canada
Tech support
Cox Communication
Sales agent/Outbound Calls
Sirius XM
Reservation agent
Priceline Agency
Skills
Customer ServiceTechnical SupportSales & OutreachReservation & BookingFood Service Operations
Published on CazVid - May 17, 2026