Dedicated professional with over 20 years of experience in administrative support, customer service, and medical billing. Proven track record of streamlining processes and enhancing patient and client satisfaction. Skilled in data management, billing, and remote care coordination.
Proven ability to deliver excellent patient and client service across various roles.
Skilled in managing administrative tasks, scheduling, and record keeping efficiently.
Knowledgeable in medical billing processes, with recent certification from UDEMY.
Fast and accurate data typing skills, certified through Speed Typing course.
Helmus Optometry
GAWIE SHUTTLE BUG
Caravan Parts Acc
Quantum Powder Coaters
Pretoria Caravans
Jurgens CI PTY LTD
NATIONAL SENIOR CERTIFICATE
SPEED TYPING CERTIFICATE
DIPLOMA IN BASIC BOOKKEEPING
MEDICAL BILLING
When I was working at Highland Optometry, I was working remotely, but regardless, I picked up that there was a problem with especially our older patients. They don't want to do the online appointments. They're still on the old field. They want to speak to you. So when I suggested then to management that we make a note on every patient that, every patient that feels like that on their file. So and then in the future, 10 years' time, they will still see it and they will remember that patient should be called and they can't do their appointments online. And that was a very positive outcome. Our patients were very happy about that.
Good day, my name is Alisa Vandenberg. I'm stationed in Pretoria, in Pretoria North, South Africa. I am, I have a full 30 years' experience with customer care. I can work independently on my own. I also work well with other people. I get along well with my colleagues. I think I will be a very good asset to any company because I
Discover other professionals with similar experience
Security Officers Board