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Alejandro
Customer Service Agent with 4 years bilingual experience in US call centers
Video resume
Customer service agent
Bilingual (spanish-english) customer service agent
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Bilingual CommunicationAdvanced
Effectively communicates in both Spanish and English to serve diverse customer needs.
Customer ServiceAdvanced
Handles customer interactions in call center environments, ensuring satisfaction and issue resolution.
Call Center OperationsIntermediate
Experienced in managing appointment scheduling and customer inquiries within call center settings.
Virtual Security ServicesBeginner
Currently providing virtual security oversight for private communities.
Summary
Experienced in bilingual call centers with a strong background in customer service, appointment setting, and security services across the US market.
Key Achievements
- Worked as a booking agent for an American airline, handling reservations and customer inquiries
- Provided appointment setting services for warranty, radiology, and mythology companies in the US
- Currently serves as a virtual guard for private communities in the United States
Skills
Bilingual CommunicationCustomer ServiceCall Center OperationsVirtual Security Services
Published on CazVid - Jul 3, 2025