Experienced in technical support, customer service, and digital marketing with a demonstrated ability to adapt across industries.
Provided technical and software support, damage assessment, and digital content monitoring.
Managed customer support and follow-up, ensuring customer satisfaction across roles.
Performed social media marketing activities to promote brand engagement and outreach.
Handled sales activities, including quote creation and cross-selling across multiple companies.
FOUNDEVER COLOMBIA
Technical support., Damage assessment specialist., Quote creation for new parts or devices., Software support., Digital content monitoring., Case management, Shipped parts tracking., Tech visit scheduling for installation.
FLASH COMMUNICATIONS
Sales representative., Digital marketing (social media)., Customer follow-up.
AIRTECH COMMUNICATIONS
Sales representative., Digital marketing.
SITEL COLOMBIA
Customer support., Tech support., Crossed sales.
TELEPERFORMANCE
Customer support., Tech support.
Digital sound production
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