This is my profileContact via CazVid
Alejandro
Customer Service & Tech Support Specialist with 13+ years in VPO industry
Video resume
Tech support customer service
Specialist in customer service, sales and tech support!
Contact
Bogota, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, addressing client needs and resolving issues effectively.
Technical SupportIntermediate
Assisted customers with technical solutions and troubleshooting in the VPO industry.
SalesIntermediate
Engaged in sales activities, leveraging soft skills to connect with clients and promote services.
Soft Skills DevelopmentExpert
Cultivated empathy and relationship-building skills over a prolonged period in customer-facing roles.
Summary
Customer service and technical support specialist with over 13 years of experience in the VPO industry, focused on fostering strong client relationships through empathy and effective communication.
Key Achievements
- Developed strong soft skills, particularly empathy, through over 13 years of experience.
- Specialized in sales, customer support, and technical support roles.
- Built connections and rapport with clients across diverse customer service functions.
Skills
Customer ServiceTechnical SupportSalesSoft Skills Development
Published on CazVid - Jul 3, 2025