This is my profileContact via CazVidAlejandro
Customer Service Specialist with varied bilingual support experience
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Bilingual Customer SupportAdvanced
Delivered customer service in bilingual contexts across hospitality, payroll, and healthcare sectors.
Client CoordinationIntermediate
Managed client inquiries and supported payroll processes at Coastal Payroll.
Insurance VerificationIntermediate
Verified insurance benefits for clinics through outbound calls at Polaris Practice Solutions.
Reception & Front DeskIntermediate
Provided front desk services, including greeting and assisting visitors at Serena Hotels.
Education
Pregrado
Universidad de Antioquia
Completed Present
Bachiller
Institución Educativa América, Puerto Berrío
Completed 12/2016
Languages
EnglishAdvanced
SpanishNative
Summary
Experienced bilingual customer service and client support specialist with a background in hospitality, payroll, and healthcare industries.
Key Achievements
- Provided bilingual reception services at Serena Hotels.
- Coordinated payroll services as Client Support Coordinator at Coastal Payroll.
- Handled outbound calls and benefits verification, supporting multiple clinics at Polaris Practice Solutions.
Experience
Recepcionist
Serena Hotels
04/2025 - 10/2025
Bilingual recepcionist.
Client Support Coordinator
Coastal Payroll
06/2024 - 03/2025
Payroll services coordinator.
Customer Support Representative
Webhelp
01/2023 - 04/2024
Bilingual customer service agent.
Third Party Insurance Verificator
Polaris Practice Solutions
01/2021 - 03/2022
Bilingual benefits verificator for multiple clinics, outbound calls.
Skills
Bilingual Customer SupportClient CoordinationInsurance VerificationReception & Front Desk
Published on CazVid - May 17, 2026