Alejandro - Data Analyst with 3+ years of experience in financial services

Utilized statistical tools to interpret data and generate actionable insights.

Extracted and managed data from relational databases to support analysis.

Created complex spreadsheets and visual reports to communicate findings effectively.

Coordinated multiple data projects, ensuring deadlines and quality standards.

Prepared financial reports and dashboards for stakeholders based on analyzed data.

Trained and guided micro-entrepreneurs applying for state subsidies, ensuring compliance with program requirements and supporting consistent communication across digital channels.

Developed visual content and branding strategies for entertainment and food-industry clients., Supported multimedia campaigns for brands such as Hands On Burger, Avemarí, and Yo Me Llamo Nicky Jam.

Provided bilingual customer service (English/Spanish), including basic technical support and app-related inquiries., Assisted teammates through side-by-side support to strengthen communication and problem-solving skills., Handled sensitive content (NSFW) and personal information in accordance with privacy and community guidelines.

Delivered customer service and back-office support for Allstate clients, processing payments, resolving billing inquiries, and updating policy docs., Managed coverage adjustments, policy changes, and legal document generation with high accuracy, confidentiality, and compliance standards.

Supervised a team of six brand promoters and coordinated all logistics for a regional BTL activation., Oversaw route planning, inventory handling, and on-site execution, contributing to a 20% increase in sales during the campaign.

Market research and audience segmentation., KPI and metric interpretation., Brand identity development and management., Digital marketing & SEO (Google ecosystem)., Policy compliance evaluation (TOS/Guidelines)., Knowledge of digital community standards.