Albi - Customer Service Professional with 5+ years in client support and education

Raleigh, North Carolina, United Statesen

Gained diverse experience across multiple customer service and support roles in banking, telecommunications, and education sectors.

Provided tailored assistance and support in technical and customer service environments, ensuring client satisfaction.

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Summary

Experienced professional in customer support, technical assistance, and language instruction with a focus on client satisfaction.

Key Achievements

Taught English to non-native speakers, demonstrating adaptability and communication skills.

Skills

Customer SupportIntermediate

Handled customer inquiries and support at Teleperformance Larimar and Scotiabank GBS.

Technical SupportIntermediate

Provided technical assistance at Continuum, addressing client issues.

Language InstructionIntermediate

Taught English at Kindness English School, focusing on language skills development.

Communication SkillsAdvanced

Demonstrated effective verbal and written communication in customer service and teaching roles.

Experience

Customer Service

Teleperformance Larimar

Technical support

Continuum

Customer service

Scotiabank GBS

Customer care

Continuum

English teacher

Kindness English school

Education

Licea Andrés Abelino García

Completed 2020

Kidness English Scholl

Completed 2022

INFOTEP

Completed Jan 2020

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