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Sales Support
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Competencies
Demonstrated experience with Customer Service and Client Support.
Demonstrated experience with Customer Relationship Management.
Demonstrated experience with Client Communication and Follow-Up.
Demonstrated experience with Stakeholder Engagement.
Demonstrated experience with Customer Onboarding Support.
Education
Languages
Summary
Sales Support open to new opportunities
Experience
Sales Support
Communicate with school founders and prospective clients, conduct follow-up calls, and support appointment scheduling and field visits.. Respond to client questions and coordinate follow-up on onboarding, training, implementation and service-related challenges with relevant internal teams.. Support school and teacher onboarding, including account creation coordination and follow-up to help users progress through the setup process.. Explain education technology packages and support discussions relating to contracts, implementation requirements and customer commitments.. Track contract and payment follow-ups and maintain organized records of customer discussions, outcomes and next actions.. Prepare daily and weekly activity reports covering client engagement, follow-ups, progress and outstanding actions.. Coordinate with internal colleagues and education-sector stakeholders to support service delivery and school digitalization activities.. Participate in professional events, presentations and stakeholder engagements related to education technology.
Field Officer
Conducted field activities and engaged clients and stakeholders to support assigned objectives.. Supported communication, follow-up and coordination of field activities.. Maintained professional relationships with clients and stakeholders while working toward operational targets.
Volunteer Program Coordinator
Supported coordination of community and sustainability activities with volunteers and stakeholders.
Laboratory Food Technician
Supported laboratory and quality-control activities in beverage production, applying food-technology knowledge.. Assisted with production checks for soft carbonated drinks and natural mineral water, following quality, hygiene and operational procedures.
Laboratory Technician
Supported laboratory monitoring and quality-related activities within palm-oil processing operations.. Assisted with production checks and documentation in line with operational and quality procedures.