Alberto - Educational and Customer Service Professional with 5+ years of experience

Delivered customer support and interpretation services via phone and video calls.

Managed classroom observations, provided feedback, and oversaw teacher performance.

Led teaching processes and conducted student diagnosis and assessment for grades 7-11.

Ensured payroll accuracy based on performance metrics and maintained teacher attendance records.

Providing customer service, Accurate interpretation in video and phone calls

Ensuring payrolls had correct adjustments based on teachers’ performance, Keeping track of teachers' check-in and check-out time, Providing constant feedback based on classroom observations

In charge of diagnosis, Leading the teaching-learning process, Assessment of students from 7th to 11th grade