Albert - Product & QA Support at CoreConnect Limited

Develops and refines mobile UI screens and reusable components to enhance app performance and user experience.

Supports end-to-end testing, bug reporting, and requirements clarification to ensure product quality.

Uses Postman and JSON fundamentals to validate and troubleshoot API endpoints for seamless integration.

Manages online communities and social media content to foster engagement and outreach.

Handles data validation, record management, and administrative tasks to maintain data accuracy.

Supported a 4-month delivery cycle for a Ghana-focused USSD insurance product, aligning business requirements with technical implementation.. Created user stories and clarified feature requirements, helping reduce recurring usability issues by an estimated 20%.. Tested approximately 15-20 USSD user paths and documented 10+ defects, contributing to an estimated 25% improvement in flow reliability.. Helped shape menu flows and onboarding for a low-bandwidth experience accessible on basic mobile phones.

Built or refined approximately 8-12 Flutter screens and reusable UI components, improving UI development efficiency by an estimated 20%.. Collaborated through Git, GitHub, and issue-tracking workflows with developers and product stakeholders.. Validated 15+ fintech API endpoints and test scenarios, helping reduce integration issues by an estimated 25%.. Supported code cleanup, bug identification, light refactoring, and local-persistence research.

Entered, updated, or validated 500+ records, contributing to an estimated 15% improvement in record accuracy.. Supported database input, record management, quality checks, and administrative documentation with strong attention to detail.

Created 10+ AI-assisted flyers and digital assets, reducing average design-production time by an estimated 40.

Managed social content, outreach messaging, and engagement tracking during a 5-month contract supporting youth innovation programs.

Manage online community engagement, content planning, audience interactions, and day-to-day social media operations.