This is my profileContact via CazVid
Alanis
Customer Service Representative with 2+ years in Telecom
Video resume
Customers service
I have worked in customer service at the company h20 wireless, my main function was to answer customers' calls and resolve their doubts, or questions that they had about their cell phones, all in English
Contact
Lima, Lima Province, Peru
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer calls, answered queries, and resolved issues effectively.
Communication SkillsIntermediate
Communicated clearly and professionally with customers in English.
Problem SolvingIntermediate
Identified customer issues and provided solutions promptly.
Telecom KnowledgeBeginner
Understood mobile phone services and customer queries related to telecom.
Summary
Experienced in customer support for telecom services, focusing on resolving customer inquiries and ensuring satisfaction.
Key Achievements
- Answered customer inquiries accurately about cell phones in English at H2O Wireless
- Resolved various customer doubts and questions, demonstrating problem-solving skills
- Worked in diverse cases, showing adaptability and teamwork in customer service roles
Skills
Customer ServiceCommunication SkillsProblem SolvingTelecom Knowledge
Published on CazVid - Jul 3, 2025