Alain - Customer Service & Sales Specialist with diverse experience in client support

Provided exceptional customer service in inbound call and store environments, addressing customer needs and inquiries.

Assisted in generating quotes and managing sales-related customer interactions.

Possesses basic technical support skills combined with quick learning ability for technical issues.

Excelled in memorizing scripts and maintaining conversational flow during customer interactions.

Handled inbound calls per shift to provide callers with product and service information and generate quotes, Memorized scripts to achieve easy conversational flow in interactions with potential customers.