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Tele-caller
Contact
Competencies
Able to speak clearly, listen actively, and understand customer needs to provide appropriate solutions.
Experienced in maintaining accurate customer data and preparing daily reports.
Delivered timely resolution to customer queries, ensuring positive interactions.
Proficient in Microsoft Office applications and basic computer operations.
Managed daily tasks effectively to meet team targets and deadlines.
Education
Languages
Summary
Dedicated tele-caller experienced in managing inbound and outbound calls, providing product information, resolving customer issues, and maintaining accurate records. Proficient in MS Office and data entry, with strong communication and teamwork skills.
Key Achievements
- Handled inbound and outbound calls, communicating effectively with diverse customers.
- Provided accurate product and service information, ensuring customer satisfaction.
- Maintained customer records and managed data entry with accuracy, supporting team targets.
Experience
Tele-caller
Handled inbound and outbound calls professionally and communicated with customers effectively., Provided accurate information about company products and services to clients., Listened to customer queries and resolved their issues in a timely manner., Maintained customer records and updated data in the system with accuracy., Performed basic data entry work and prepared daily reports., Followed up with customers and ensured proper communication., Worked with the team to achieve daily and monthly targets.