Aizaq - Data Annotation & Customer Service Professional with diverse industry experience

Cagayan de Oro, Northern Mindanao, PhilippinesRemoteen

Performed detailed annotation of objects in 2D and 3D environments for ML training at Remotasks.

Managed customer interactions across multiple channels ensuring prompt issue resolution at Teleperformance.

Published on CazVidOpen to remote

Summary

Experienced in visual data labeling, customer support, and marketplace management, with strong communication and technical skills.

Key Achievements

Supervised marketplace campaigns and product listings across major e-commerce platforms at Artillery Philippines.

Skills

Data AnnotationIntermediate

Precisely labeled objects in visual data to support machine learning models.

Customer ServiceIntermediate

Handled customer inquiries via phone, chat, and email to ensure customer satisfaction.

Market Monitoring & ManagementIntermediate

Oversaw online marketplace activities, including product listings and promotional campaigns.

Administrative & Financial TasksIntermediate

Maintained billing records, processed payments, and supported client inquiries in an organizational setting.

Software Skills

Experience

Tasker/Reviewer

Remotasks

02/2024 - 03/2025

Label (annotate) vehicle, pedestrians, traffic lights, etc. in a 3D and 2D representation by drawing bounding cuboids, polylines or polygons around the specific object precisely to train the machine learning algorithms to interpret the world.

Customer Service Representative (Seasonal Account)

Teleperformance

07/2024 - 11/2024

Address customer issues and resolve them in a timely and efficient manner., Interact with customers on a variety of channels such as phone, chat, and email to ensure that all valid customer concerns are dealt with promptly.

Marketplace Management Intern

Artillery Philippines

11/2022 - 04/2023

Monitor Market Seller Centers' (Shopee, Lazada, & Tiktok) sales, promotions, and campaigns;, Add, edit, and delete products with its cover photos and its related images;, Create vouchers and other types of promotions;, Research and monitor market competitors.

Secretary & Billing Clerk

Lumbo Farmers Association

08/2020 - 12/2020

Monitor all payments, update accounting records, and prepare the billing reports;, Customer support: answer calls, reply messages, and other clients' inquiries.