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Aixa

Clinical Case Manager with 4+ years in healthcare and special education

Contact

Toa Baja, Toa Baja, Puerto Rico
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Competencies

Clinical Case ManagementAdvanced

Managed client cases, conducted assessments, and coordinated services with multidisciplinary teams.

Staff Supervision & TrainingAdvanced

Supervised, evaluated, and supported staff development, overseeing onboarding and performance metrics.

Documentation & Record ManagementExpert

Handled comprehensive documentation, ensuring compliance with standards across healthcare and educational settings.

Interdisciplinary CollaborationAdvanced

Worked across teams to coordinate services for clients and students, supporting integrated care and education.

Behavioral Interventions & Special Education SupportIntermediate

Provided behavioral support and assisted with special education documentation and processes.

Education

Bachelor's Degree
Ana G. Méndez
Completed 2012
Master's Degree
Central University
Completed 2016

Languages

SpanishFluent
EnglishIntermediate

Summary

Dedicated professional specialized in clinical case management, staff supervision, and supporting children with special needs. Adept at documentation, interdisciplinary collaboration, and program coordination to ensure quality service delivery.

Key Achievements

  • Managed client cases, conducted assessments, and maintained documentation to ensure quality care and compliance.
  • Supervised staff, coordinated training, and evaluated performance to enhance team effectiveness.
  • Provided educational and developmental support to children with special needs, collaborating with families and professionals.

Experience

Clinical Case Manager

Fundación UPENS
2025 - Ongoing

Managed client cases, follow-ups, and documentation., Coordinated services with multidisciplinary teams., Conducted assessments to identify needs and barriers., Maintained accurate records and compliance standards., Supported scheduling, referrals, and continuity of care.

Supervisor

Early Head Start – Bayamón, PR
2021 - 2025

Supervised, monitored, and evaluated staff performance., Coordinated onboarding, training, and professional development., Ensured compliance with federal, programmatic, and organizational standards., Oversaw documentation, record management, and internal monitoring., Analyzed program data and...

Education & Child with Special Needs Facilitator

Early Head Start
2014 - 2021

Provided educational and developmental support to children with special needs., Collaborated with families, educators, and specialists., Supported classroom supervision and behavioral interventions., Maintained documentation and participated in case follow-ups.

Special Needs Teacher Facilitator

Department of Education
2011 - 2013

Provided technical assistance on special education documentation, accommodations, and service delivery., Reviewed and analyzed student records to ensure regulatory compliance., Supported educators with reporting, documentation, and procedural guidance., Participated in multidisciplinary COMPU...

Skills

Clinical Case ManagementStaff Supervision & TrainingDocumentation & Record ManagementInterdisciplinary CollaborationBehavioral Interventions & Special Education Support
Published on CazVid - May 17, 2026
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