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Afsal

Retail Operations Assistant at Classy Furniture

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Kochi, Kerala, India
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Competencies

Effective CommunicationAdvanced

Skilled in conveying information clearly and engagingly to customers and team members.

Customer-Focused ApproachAdvanced

Dedicated to understanding and fulfilling customer needs to ensure satisfaction and loyalty.

Time ManagementIntermediate

Efficiently prioritizes tasks to meet deadlines and optimize workflow.

Problem-SolvingIntermediate

Quickly identifies issues and implements effective solutions in retail and port operations.

Education

BBA
Srinivas Institute of Management Studies
Completed 2023
Higher Secondary School Certificate
GHSS Thrikkavu Higher Secondary School
Completed 2020
Secondary School Leaving Certificate
ISS HSS Higher Secondary School
Completed 2018

Languages

English
Tamil
Hindi
Malayalam

Summary

Detail-oriented professional with experience supporting retail store operations and port logistics. Skilled in communication, problem-solving, and customer satisfaction, seeking to leverage diverse skills for retail excellence.

Key Achievements

  • Ensured smooth daily retail store operations, enhancing customer satisfaction and operational efficiency.
  • Maintained optimal product availability and organized stock, reducing stock discrepancies.
  • Supported management in sales initiatives, contributing to increased sales performance.

Experience

Retail Operations Assistant

Classy Furniture

Supported daily retail store operations, ensuring smooth workflow and customer satisfaction.. Maintained product availability, stock organization, and store cleanliness.. Assisted management with sales reports, operational data entry, and performance tracking.. Executed visual merchandising in alignment with brand standards.. Collaborated with team members to meet sales targets and operational goals.

Port Operations Intern

New Mangalore Port Authority

Observed and learned port logistics operations, including berthing schedules and vessel coordination.. Assisted with cargo handling documentation and operational records.. Gained exposure to storage management, port safety protocols, and environmental compliance.. Participated in safety briefings and operational reviews, strengthening regulatory awareness.

Skills

Effective CommunicationCustomer-Focused ApproachTime ManagementProblem-Solving
Published on CazVid - Aug 4, 2026
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