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Adrian
Customer Service & Dispatch Agent with 16+ years of experience
Video resume
Customer service agent/dispatch agent
To provide customer service via phone call, emails and online chat.nAs well as set up appointments for and dispatch locksmith's
Contact
Tijuana, Baja California, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered customer support through multiple channels such as phone, email, and chat.
Dispatch OperationsIntermediate
Assisted in dispatching locksmith services and scheduling appointments.
Communication SkillsAdvanced
Effectively communicated with customers and team members to facilitate service delivery.
Technical SupportIntermediate
Provided technical assistance to customers in a call center environment.
Summary
Experienced in client interaction, technical support, and dispatch operations with over 16 years in call center environments.
Key Achievements
- Provided customer service, sales, and technical support in call centers since age 17.
- Assisted with locksmith dispatching and appointment scheduling for over a year.
- Handled customer interactions via phone, email, and online chat to ensure service quality.
Skills
Customer ServiceDispatch OperationsCommunication SkillsTechnical Support
Published on CazVid - Jul 3, 2025