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Adil
Customer Service & Operations Specialist with 5+ years in hospitality & land surveying
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Competencies
Handled guest communications, check-ins, check-outs, and payments in hospitality settings, ensuring guest satisfaction.
Participated in land parcel data collection and created visual plot drafts using Carlson Survey and AutoCAD.
Operated CNC machinery, forklift, and performed property maintenance duties across multiple roles.
Led team initiatives in hospitality and performed managerial duties, including supervising work and authorizing high-level tasks.
Engaged in grassroots campaigns for clean energy, composing letters, organizing events, and mobilizing community members.
Summary
Dedicated team leader and customer service specialist with a background in land surveying, claims management, and environmental advocacy. Skilled in operations, communication, and public engagement, committed to delivering quality results in diverse roles.
Key Achievements
- Led sign-up campaigns for contract rates at Extended Stay America, boosting facility utilization and revenue streams.
- Processed social security claims ensuring accurate benefits disbursement and maintained high client interaction standards.
- Supported land surveying projects by using Carlson Survey and AutoCAD, contributing to precise land parcel data collection and drafting.
Experience
Shopkeeper & Production Assistant
Janitorial Duties, Changed parts & jigs in & out CNC machines while the running the same G-code program repeatedly, Engaged in fan shroud workflow; this includes operating brake press shear, deep draw press, shroud trimmer, punch press, & polisher lathe, Assembled wooden...
Team Lead
Signing up companies for contract rates to bring in more business for our facilities, Inspecting rooms to ensure acceptability before checking in guests, Overseeing MOP(Method Of Pay) in order for folios to maintain proper balances, Assisting in managerial duties and authorizing high-level clerk...
Guest Service Representative
Communicating with guests as their initial point of on-site contact with the company, Facilitating check-ins & check-outs along with processing payments through NiteVison, Creating & sequencing audit packs as well as handling the cash drawer
Drafter & Land Surveyor
Worked in the field with the surveying team to mark and collect data of clientele’s land parcels, Drafted land plots visually displaying information obtained from field work for clientele, Used software Carlson Survey in which AutoCAD is embedded
Claims Representative
Processed claims in order to enact benefits for eligible claimants, Interacted with claimants in person, over phone, and paper mail, Interacted with claimants directly or representative payees
Groundskeeper
Performed unit inspections throughout the entire apartment complex, Maintained interior and exterior property to hygienic and safety standards, Operated company vehicles to transport myself, colleagues, and equipment throughout the property
Marketing Representative
Approaching residents in various neighborhood developments in Richmond, Virginia, Promoting product/service line deals and offers, Setting up appointments with homeowners to have a technician observe homes and giving estimates on various home remodeling aspects, Calling appointment centers to...
Intern
Composing and submitting Letters to the Editor, Promoting renewable and sustainable energy opportunities for the Chesapeake Bay Region as well as outreach to the public on educating, Collecting constituent correspondence directed to US Senators on clean energy action, including handwritten letters,...
Administrative Assistant
Establishing and maintaining regular communication via email and weekly bulletin between faculty and parents, Writing letters to board members and creating presentations to display school updates, Performing as acting Principal in absence of the Principal, Managing the team and filling in various...
Intern
Responsible for composing and submitting Letters to the Editor, Outreach to the public on educating and promoting clean energy opportunities at the state and national level, Collecting constituent correspondence directed to US Senators on clean energy action, including handwritten letters,...