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ABDULLAH
CCTV Surveillance Operator
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Competencies
Demonstrated experience with Live CCTV surveillance.
Demonstrated experience with Retail theft and shoplifting detection.
Demonstrated experience with Real-time incident identification.
Demonstrated experience with Robbery and security incident reporting.
Demonstrated experience with Hourly store-wide activity reports.
Education
Languages
Summary
CCTV Surveillance Operator open to new opportunities
Experience
CCTV Surveillance Operator
Monitored live CCTV feeds across US retail stores to identify suspicious activity, shoplifting, robberies, and potential inventory loss.. Identified potential shoplifting incidents in real time, focusing on suspicious behaviour while incidents were actively unfolding.. Promptly notified the appropriate authorities of robberies, shoplifting incidents, and other security concerns.. Prepared hourly, store-wide activity reports documenting observations and relevant incidents.. Maintained accurate incident notes to support reporting, follow-up, and loss-prevention procedures.. Monitored store-wide activity and recognised behavioural patterns that could indicate potential theft.. Communicated incident details clearly and promptly to support timely intervention.. Maintained focus, situational awareness, and attention to detail throughout monitoring shifts.
Medical Sales Representative
Conducted outbound cold calls to engage prospective clients and generate leads.. Managed customer information and interactions using CRM systems.. Qualified leads, followed up with prospects, and worked towards closing sales.. Verified customer information and maintained accurate records.. Communicated professionally with prospects, handled objections, and explained relevant services.
Customer Service Representative
Handled customer enquiries professionally and communicated information clearly.. Used active listening and courteous communication to assist with routine concerns.