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Responsable commerciale Niger-Burkina-Fasso
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Competencies
Demonstrated experience with Word.
Demonstrated experience with Excel.
Demonstrated experience with PowerPoint.
Demonstrated experience with SAP.
Demonstrated experience with Ms. Project.
Education
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Summary
Responsable commerciale Niger-Burkina-Fasso open to new opportunities
Experience
Responsable commerciale Niger-Burkina-Fasso
Responsible for leading and directing all commercial operations within the company, with a core emphasis on driving revenue growth, market expansion, and ensuring exceptional customer success.. Overseeing the execution of sales strategies, marketing initiatives and customer relationship management across two countries, ensuring full alignment with the company’s goals and industry trends.
Sales / General and Specialty Commerce
Business prospecting, management and development of the B2B client portfolio (Aviation-Mining-Private Companies-International Institutions-Government). Lead teams, develop customer relationship management and competitive monitoring. Responding to tenders, contract follow-up, client account analysis, and debt collection
Area Manager
Oversees the commercial activities of sector and ensures competitive monitoring. Implements, coordinates, develops, and controls the Network Department's policies regarding Training, SFS, Hygiene, Environment, Top Service, Safety, Security, Maintenance, etc.. Studies, proposes, and negotiates the economic aspects of contracts according to needs and develop business. Masters and prevents financial risks by conducting a monthly review of partners' financial health and commercial performance.
Senior Zone Developer
Ensured the development of the brand and monitored the visibility of sales points. Managed the sales team to boost sales, ensure better field presence, and implement a marketing strategy/manage contract process. Oversaw zone performance by improving key indicators and implementing action plans by priority to achieve quantitative and qualitative objectives. Managed B2B customer relationships and ensured the quality of services
Trade Marketing and Distribution Executive (TMDE)
Monitoring and evaluating the performance of distribution networks, managing B2B customers loyalty. Organizing promotional activities in cluster and ensuring visibility of points of sale. Prospecting and providing commercial support in the field, sales support tools
Shop Coordinator
Ensuring good knowledge of products and services and monitoring customer advisors. Handling customer complaints from start to finish (email, calls)
Sales Manager
Prospecting, managing, customer loyalty, marketing and distribution strategies. Customer Satisfaction and Loyalty Managing
Customer Service Officer
Inbound: handling customer inquiries, follow-ups, advice, and guidance. Back office: complaint processing and proposing solutions to customers.
Marketing and Sales Management
Manage procurement operations and inventory. Prospecting, sales, promotion, and customer loyalty at points of sale