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Bilingual Customer Service Agent with 5+ years in client support and sales
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Competencies
Experience in providing technical support and customer service in bilingual environments.
Performed troubleshooting, maintenance, and network setup for computer hardware and software.
Handled sales processes and managed accounts receivable in financial and product environments.
Demonstrated effective communication in bilingual customer support and teaching roles.
Proficient in Office, Canva, CRM, SAP/ERP for administrative and operational tasks.
Education
Languages
Summary
Experienced bilingual agent skilled in customer support, sales, technical troubleshooting, and digital tools, with a strong background in diverse client-facing roles.
Key Achievements
- Provided bilingual support across multiple roles in customer service, sales, and technical support.
- Handled diverse responsibilities including technical troubleshooting, account management, and client relations.
- Managed and developed skills in software, hardware, and network installations, and led information sessions in English.
Experience
Agente Bilingüe
Soporte técnico, servicio al cliente, ventas y cobranza
Agente Bilingüe
Servicio al cliente
Agente Bilingüe/ Agente habla hispana
Servicio al cliente, ventas y cobranza
BellBoy/ Front Desk
Servicio al cliente
Técnico informático
Soluciones en software y hardware, mantenimiento a equipo de cómputo, instalación de redes