Yen - Customer Service & Educational Support with 5+ years of experience

Provided support via phone, email, and face-to-face interactions ensuring customer satisfaction.

Assisted in lesson planning and class management for English language students.

Handled reservation systems, email correspondence, and document organization.

Worked effectively within support teams to achieve service and project goals.

Teaching assistant in the English language as being in private and group classes full time, working with children and adults, Preparing study plans for learning.

Customer support, Managed national and international phone calls., File management, Reservations, Email writing

Customer service agent, Support team, Provided good customer service, work under pressure, teamwork and file management., Followed directions from my supervisor and managed project with precision.