Dedicated Talent Acquisition and Customer Support Specialist with experience in candidate sourcing, applicant screening, and travel assistance. Skilled in communication, creative problem solving, and team collaboration.
Utilized effective communication skills to engage with applicants and customers, ensuring clear information exchange.
Applied creative problem-solving approaches in resolving customer issues and optimizing recruitment strategies.
Resolved customer and candidate concerns efficiently, maintaining satisfaction and process flow.
Led candidate evaluation and supported team collaboration in recruitment and support activities.
SGS Colombia Holdings
In charge of getting in contact with applicants, filtering and interviewing the best candidates that fit with the required position.
SGS Holdings
In charge of providing assistance to users with anything related to a reservation or issues with their stays from the booking moment until the end of the reservations.
Psychology Degree
High school Diploma
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Collaborated effectively within HR and support teams to achieve recruitment goals and customer satisfaction.
