Detail-oriented professional with over two years in logistics and customer support, adept at coordinating shipments, managing client relationships, and resolving operational issues.
Handled shipment tracking, verifications, and scheduling for transportation companies.
Provided support, information, and issue escalation for clients and customers.
Kept clients and team members informed about shipment statuses and technical issues.
Vet and coordinate with carriers, ensuring industry standards are met.
Virtual professional
Track shipments in real time, monitoring delays or issues., Verify pick-up and delivery confirmation and update records accordingly., Keep customers informed about shipment status, delays or issues., Work with warehouse staff, and the customer service team to ensure smooth logistics operations.
Perfiles y soluciones Logísticas
Provide potential clients with quotes based on factors like distance, vehicle type, transport method (open or enclosed), and current market rates., Identify and vet carriers to ensure they are reliable, insured, and meet industry standards., Coordinate pick-up and delivery times that fit the...
Telemed
To escalate problems for the technical department or other members of the product team., To update and maintain organized customer information in the company database., To provide information about new and existing products and services.
Administración de Negocios Internacionales
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