Dedicated bilingual professional with extensive experience in customer support, reservation management, and medical interpretation. Proven ability to deliver exceptional service across hospitality, entertainment, and healthcare sectors. Currently pursuing Industrial Engineering to enhance operational skills.
Proven ability to handle customer inquiries and resolve issues efficiently in fast-paced environments.
Fluent in English and Spanish, effectively bridging language barriers in customer support and medical interpretation.
Skilled in managing reservations and sales, contributing to increased revenue and customer retention.
Ability to connect with diverse clients, ensuring respectful and effective communication.
Teleperformance
Provided reservation and room sales services for clients.
Intouch CX
Assisted customers with inquiries and concerns related to Netflix services.
Interactive Contact Center
Bridge as medical interpreter and support all insurances USA provide.
Primary Education
English Courses
High School Diploma
Industrial Engineering
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