Victor - Project Manager with 10+ years of experience in IT and Software Development

Funza, Cundinamarca, Colombiaen

Led cross-functional teams to successfully deliver multiple software projects on time and within budget.

Streamlined project workflows, reducing delivery time by 15%.

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Resumen

Dedicated project management professional with over a decade of experience leading software development projects.

Logros Clave

Managed stakeholder communication and expectations for complex projects.

Habilidades

Project ManagementExperto

Led end-to-end project lifecycle, including planning, execution, and delivery.

Agile MethodologiesAvanzado

Applied Scrum and Kanban practices to improve team productivity and responsiveness.

Team LeadershipAvanzado

Supervised and mentored cross-functional teams to achieve project goals.

Stakeholder CommunicationIntermedio

Facilitated effective communication between technical teams and clients.

Experiencia

Coordinador CAT Back

IKÉ Asistencia

Diciembre 2021 - Agosto 2023

Prestar atención telefónica a usuarios en situaciones de emergencia vial, representando a diversas aseguradoras., Coordinar los servicios de asistencia en carretera, asegurando una atención oportuna y eficaz., Brindar información actualizada sobre los servicios en curso y realizó el registro de datos en tiempo real., Liderar y supervisar al equipo de agentes telefónicos para garantizar la calidad del servicio prestado.

Educacion

SENA CBA, Mosquera

Tecnólogo

Completed Actualidad

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