Victali - Customer Service Representative at TransPerfect

Experiencia demostrada en Active listening.

Experiencia demostrada en Critical thinking.

Experiencia demostrada en Data entry.

Experiencia demostrada en Customer relationship management (CRM).

Resolved customer inquiries through effective communication and problem-solving skills.. Processed orders and managed customer accounts using CRM software to ensure accuracy.. Collaborated with team members to streamline service procedures and enhance customer satisfaction.. Assisted in training new hires on company policies and customer service protocols.